What's New

NEW Applications for Captive Telecommunication Services Authorisations of licenses as per new Telecommunication rules 2026 have been enabled.
NEW Applications for Miscellaneous Telecommunication Services Communication Authorisations and Migration of licenses as per new Telecommunication rules 2026 have been enabled.
NEW Applications for new NSO, VNO authorisations and Migration of licenses as per new notified rules 2026 have been enabled.
NEW 2-factor login will come in Saral Sanchar from 1st August
NEW Saral Sanchar Portal has been integrated with the Entity Locker. Unified Licenses (UL), UL-VNO, Network and Satellite Licenses can now be directly accessed and downloaded through the Entity Locker.

Saral Sanchar Portal has been integrated with the Entity Locker. Unified Licenses (UL), UL-VNO, Network and Satellite Licenses can now be directly accessed and downloaded through the Entity Locker.

DOT Mitra

Contact Us

Reach out to us for any queries, support, or further information related to Telecom eServices Portal services. and policies.

Contact Us

Reach out to us for any queries, support, or further information related to Telecom eServices Portal services. and policies.

Our Office

e-Telecom Transformation Centre, 5th Floor, TEC Building Khurshid Lal Bhawan, Janpath, New Delhi 110001.

S. No.	Service Name	Nodal Cell Contact / Help Desk
81	Authorisation » CNPN Authorisation
82	Authorisation » Captive VSAT Service Authorisation
83	Authorisation » Captive General Service Authorisation
84	Industries Services » Unified License (UL)
85	Industries Services » Unified License (UL) - VNO
86	Authorisation » Unified Service Authorisation- NSO	Facilitation Desk (Working Hours 09:30 am to 05:30 pm - Monday to Friday) Support: 011 23350020, 011-23350025
87	Authorisation » Unified Service Authorisation- VNO	Facilitation Desk (Working Hours 09:30 am to 05:30 pm - Monday to Friday) Support: 011 23350020, 011-23350025
88	Authorisation » Access Service Authorisation - NSO	Facilitation Desk (Working Hours 09:30 am to 05:30 pm - Monday to Friday) Support: 011 23350020, 011-23350025
89	Authorisation » Access Service Authorisation - VNO	Facilitation Desk (Working Hours 09:30 am to 05:30 pm - Monday to Friday) Support: 011 23350020, 011-23350025
90	Authorisation » Internet Service Authorisation - NSO	Facilitation Desk (Working Hours 09:30 am to 05:30 pm - Monday to Friday) Support: 011 23350020, 011-23350025
91	Authorisation » Internet Service Authorisation - VNO	Facilitation Desk (Working Hours 09:30 am to 05:30 pm - Monday to Friday) Support: 011 23350020, 011-23350025
92	Authorisation » Long Distance Service Authorisation - NSO	Facilitation Desk (Working Hours 09:30 am to 05:30 pm - Monday to Friday) Support: 011 23350020, 011-23350025
93	Authorisation » Long Distance Service Authorisation - VNO	Facilitation Desk (Working Hours 09:30 am to 05:30 pm - Monday to Friday) Support: 011 23350020, 011-23350025
94	Authorisation » Wireline Access Service - VNO	Facilitation Desk (Working Hours 09:30 am to 05:30 pm - Monday to Friday) Support: 011 23350020, 011-23350025

Last updated on: 31-10-2025