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FAQs

FAQs

Any information/clarification required for evaluation of test reports will be specifically asked by the concerned evaluator online on portal through Dialogue module or through email. Further applicant may also upload any additional information related to product testing along-with test reports as multiple uploads are allowed in that.

Please refer to the Clause 4.0 “Scope of Certification” of MTCTE Procedure.

No. Generally, sub-contracting by a designated CAB is not allowed. In exceptional cases of breakdown of testing facilities, the designated CAB is allowed to get the same tests done through other designated CAB with prior consent of customer.

Please refer Clause 5.3 and “Annexure B” of the MTCTE Procedure.

MTCTE Certificate is issued specific to Model.

Please refer to the MTCTE Procedure.

The products notified under MTCTE are communicated to Customs authorities. In addition, a copy of all the MTCTE Certificates are also uploaded to the customs portal for their reference.

The MTCTE portal account can be created by: 1. Indian Original Equipment Manufacturers: Indian companies or firm manufacturing Telecommunication products in India. The documents required for registration are: a. Registration certificate: The acceptable document is either the Certificate of Incorporation issued by the Registrar of companies in case of a company or Partnership Deed in case of a firm or Establishment License wherein the address, business description, and activity is specified in case of a single owner proprietorship. b. Authorization Letter: A letter of authorization given by the OEM company/firm to authorize a person to carry out MTCTE related work on its behalf. 2. Indian Authorized Indian Representative: Companies or firms in India importing telecommunication Equipments of a foreign OEM. The documents required for registration are: a. Registration certificate: Same as OEM b. Authorization Letter: A letter of authorization given by the AIR company/firm to authorize a person to carry out MTCTE related work on its behalf. c. Affidavit in prescribed format or MOU between AIR & foreign OEM shall contain the prescribed clauses. d. AIR Authorization Letter: The authorization letter issued by Foreign OEM to AIR clearly authorizing the AIR to carry MTCTE related work in India on its behalf with validity, if any shall explicitly be mentioned.

The formats for authorizations letters (AIR Authorization letter and authorization letter) are attached with MTCTE Applicant User instructions document uploaded at https://mtcte.tec.gov.in/downloads. The specimen of affidavit and MoU clauses are also available at http://www.tec.gov.in/documents-required-for-creation-of-profile-in-mtcte-portal/.

Name of the executive authorized by the company (mentioned in Authorization letter) shall be entered against applicant's Name field at Edit profile page of MTCTE portal. While his/her designation in company shall be mentioned in Designation field.

The company name when creating a fresh application will come blank if the profile that the AIR/OEM has updated has not been approved by the MTCTE admin validator yet. Please Wait till the approval. The AIR are suggested to wait for approval after submitting the AIR self-company details. Then only, they should submit the foreign OEM details. If the company name is coming blank, please check for the edit profile, either the profile would have been rejected or it may have not been approved yet.

It may be the case that your OEM/AIR account would have been rejected on account of improper documents submitted during approval. Please create a new login with same credentials.

Special characters allowed in address field are @-/,.()*?! . The current length of address field is 100 characters. If the address of OEMs/AIRs is more than 100 characters, kindly use abbreviations in the address like Av. For Avenue, Rd. for Road etc.

In case of AIR registration where same AIR has been authorized by different Foreign OEMs for taking MTCTE certificate for their products, different MoU between the respective AIR/ authorization letters and foreign OEMs should be provided. Separate MTCTE accounts for foreign OEM needs to be registered by AIR.

Multiple simultaneous login on same account is not allowed.

In India, legally we can have 3 kinds of business establishments and registration documents required for case are: 

1. Proprietorship (Single owner) : Establishment License wherein the address, business description , and activity is specified 

2. Partnership ( Multiple owners) : Partnership deed duly notarized can be provided 

3. Limited Company (private or public - Incorporated by the ROC as an independent entity):Certificate of Incorporation issued by ROC can be provided.

Consumer products such as TV, Refrigerator etc. primary function of which is not telecom but having telecom interfaces such as Bluetooth, WiFi etc. are not covered under MTCTE for the time being.

Certification Fee for all family certification is Group D.

This field also contains text box in addition to drop down list wherein you can write the name of ILAC lab with city and country of its location. In such cases, copy of accreditation letter of ILAC Lab along with its scope shall be uploaded along with test reports.

Applicant can make the payment of fee through online or offline payment mode. Detailed procedure is mentioned in MTCTE Applicant ser instructions.