FAQs | Department of Telecom eServices Portal
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DOT Mitra

No, the addendum notification 6-6/2021-TC/TEC released on 19th April 2022 is applicable in case where the applicant has submitted their product for MTCTE testing to ILAC lab after 22.09.2021 i.e. first date of notifications of phase-III and IV and his test report was still not issued before 31.01.2022 i.e. the date when 7 products under phase-III were removed from ILAC relaxation.

The “Country of Origin" is as per the criteria defined under Custom Rules. 'Country of Manufacturing' refers to the place where the Telecom product under certification against product model number given above is manufactured/assembled as complete unit only.

Number of associated models including the main model is restricted to 10 numbers.

This facility is not available, as of now.

Any information/clarification required for evaluation of test reports will be specifically asked by the concerned evaluator online on portal through Dialogue module or through email. Further applicant may also upload any additional information related to product testing along-with test reports as multiple uploads are allowed in that.

Please refer to the Clause 4.0 “Scope of Certification” of MTCTE Procedure.

No. Generally, sub-contracting by a designated CAB is not allowed. In exceptional cases of breakdown of testing facilities, the designated CAB is allowed to get the same tests done through other designated CAB with prior consent of customer.

Please refer Clause 5.3 and “Annexure B” of the MTCTE Procedure.

MTCTE Certificate is issued specific to Model.

Please refer to the MTCTE Procedure.

The products notified under MTCTE are communicated to Customs authorities. In addition, a copy of all the MTCTE Certificates are also uploaded to the customs portal for their reference.

Yes.

The essential parameters mentioned in the ERs are to be complied mandatorily. No exemption to essential parameters is considered.

Please refer the ER of Equipment operating in 2.4 and 5GHz. The pages No. 2 of the ER provides the list of product variants covered by the ER. The same is reproduced below: 1. PTP PMP Wireless Access Equipment 2.4 or 5 GHz 2. Wifi Access Points and CPE 3. WLAN Controller Equipment

Single BOM format is provided at the MTCTE Portal.

In such case, the test results can be mentioned in single test report provided the model number remains the same.

In case of renewal, the original certificate number shall be retained.

No.

The MTCTE Certificate is issued for specific model of Product. In case, model number changes, new MTCTE Certificate is required.

To download transaction receipts, the applicant has to follow below mentioned steps:

Step 1: Open https://bharatkosh.gov.in/ url in the web browser and click on track your Payment/ payment history (marked in image below).

Step 2:  On verify user webpage, please enter either your mobile number or email id of MTCTE account. Enter the capcha shown and press submit.

A OTP will come to either your email or phone no. Enter the OTP and submit. (Please wait for OTP for some time and if it is not working try with email if tried with mobile no. before or viceversa)

Step 3: All the transaction done on the MTCTE account with that email or mobile no. will be displayed, whether online or offline. To download the receipt, please click on any transaction number, the screen will come.