By integrating multiple services into a single platform, the portal reduces redundancy, enhances data accessibility, streamlines workflows, and speeds up application processing.

All important documents, including regulatory guidelines, circulars, and user manuals, are available in the Resources section of the portal.

The Unified Telecom eServices Portal is a single digital platform that consolidates multiple telecom-related services, such as license issuance, fee payments, right of way permissions, equipment testing, and more, into one seamless interface for applicants and department users.

The portal integrates services from multiple existing platforms, including the following:

• License Issuance & Management – Saral Sanchar
• License Fee & SUC Payments – SARAS
• Right of Way (RoW) Permissions – Gati Shakti Sanchar
• Mandatory Testing & Certification of Equipment – MTCTE
• Call Before You Dig (CBuD) for Infrastructure Protection – CBuD
• PM Wani Portal – PM Wani
• Bharat 5G Labs – Bharat 5g Labs

Single Sign-On (SSO) through Jan Parichay allows users to access all integrated services with a single set of login credentials, eliminating the need for multiple accounts and improving ease of use.

The portal is designed for telecom service providers, infrastructure providers, equipment manufacturers, internet service providers (ISPs), government agencies, and other telecom stakeholders. Citizen can also avail various services through the links provided on portal, no user registration is needed.

Users can register on Jan Parichay by visiting the portal’s homepage and selecting the "New User Registration" option, following the guided steps to complete the process. Once Signed up, user can login on Telecom eServices Portal and  can apply for any license, right of way permission etc. However, user would be required once to create a detailed profile as per the needs of the applied service.   

Yes, data from integrated portals will be migrated gradually, ensuring continuity of services. Users will be able to access their previous applications, approvals, and transactions. Till the existing portals are fully migrated, users will be taken to the respective portals to avail the services. 

Applicants can navigate to the navigation menu Apply/View Status option and select License/Authorization/Approvals Issuance section or Right of Way permission section, fill out the required details, upload necessary documents, and submit the application online.

The portal provides real-time dashboards and reports related to application processing, payments, approvals, pending cases, and other telecom regulatory metrics.

Using “Enquiry Status -> Pending Request” and “Enquiry Status -> Acknowledged Request” Option.

Using “Enquiry Status -> Pending Request

A unique enquiry ID will be created for each request.

For now, No

Asset owner will get In app notification/SMS notifications on registered mobile number and email.

The following apps are used : In US: ‘Dial 811’ WebPortal / Call Centre run by Private Company free for bilateral coordination and with fees with agency support. In UK: ‘Plan to Dig’ WebPortal / Call Centre run by Private Company free for bilateral coordination and with fees with agency support. In Australia: ‘Before you dig Australia’ WebPortal / Call Centre Help Desk free for bilateral coordination and with fees with agency support.

Central Level users will be created by BISAG-N/NBM/DoT and Central level will inturn create State level users and State in turn create District level users.

Using “Enquiry Status -> Acknowledged Request” Option.

Yes

CBuD helps only in sharing contact details of asset owners. Further coordination will be the responsibility of the digging agency /digger and the asset owners