FAQs | Department of Telecom eServices Portal
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What's New
  • Due to administrative reasons the acceptance of new applications for GHMC, Telangana is being stopped till the next update
  • Andhra Pradesh (PRRD) is now LIVE on Right of Way since 9th Dec 2025.
  • If the applicant(s) authorised by their units to submit applications under Bharatnet Project are not able to see the Bharatnet option while submitting the application, then they may kindly write to "abpimplementation@gmail.com".
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Licensees have several obligations, including compliance with all terms stipulated in the license agreement, payment of license fees (subject to minimum amounts and annual reviews), and adherence to technical standards established by international bodies. They are also responsible for recording and reporting subscriber information as required by the regulatory authorities.

In the event of non-compliance, the Licensor reserves the right to revoke or suspend the license. Licensees must rectify any identified breaches within a specified timeframe, or they risk termination of their license and forfeiture of the bank guarantees put up as security.

The agreement contains provisions that allow the government to inspect and oversee operations to ensure compliance with national safety and security standards. Licensees are required to cooperate fully with security requirements and provide necessary access for inspections.

Financial obligations for Licensees include the payment of annual license fees based on the number of terminals used. Additional charges may apply for radio spectrum use, and the licensee must pay these fees in quarterly instalments.

The Licensee is responsible for all technical provisions, including installation, maintenance, and the overall operation of the communication systems based on standards outlined by the relevant regulatory authorities.

PMRTS, or Public Mobile Radio Trunking Service, is a communication service that uses radio frequencies to provide mobile voice and data services, primarily targeted for business and commercial users.

Telecommunications companies and service providers that meet the eligibility criteria specified by the Department of Telecommunications (DoT) can apply for a PMRTS licence.

Applicants must submit several documents including the application form, proof of company registration, financial statements, technical capability documentation, and compliance certifications.

The annual license fee is 5% of the Adjusted Gross Revenue (AGR). In addition, there are separate spectrum charges paid to the Wireless Planning and Coordination Wing (WPC).

Licensees must adhere to quality of service standards, comply with regulatory orders from the Telecom Regulatory Authority of India (TRAI), and ensure that their services do not pose any safety hazards or infringe upon legal frameworks.

Yes, the license can be transferred or assigned with prior written approval of the Licensor, provided certain conditions are met regarding eligibility, dues, and conditions of the transfer.

  1. Satellite-based communication
  2. Direct-Air-to-Ground Communication (DA2GC) systems
  3. Earth Stations in Motion (ESIMs)
    These must comply with international standards set by organizations like ITU, ETSI, 3GPP, etc.

Yes, provided the foreign airline has partnered with an IFMC licence holder in India, and the equipment used complies with Indian regulatory norms.

Licensees are allowed to provide:

  1. Internet access
  2. Voice calling
  3. Text messaging 

To passengers on board aircraft and ships within Indian jurisdiction.

Only Indian registered companies can apply for IFMC. However, international operators may partner with Indian IFMC license holders for service delivery in Indian airspace/waters.

The Wireless Planning and Coordination (WPC) Wing of DoT is responsible for assigning the required frequency spectrum for IFMC services.

Yes, security clearance from the Ministry of Home Affairs (MHA) may be required before grant of license or deployment of infrastructure.

The IFMC authorization is typically valid for 10 years, unless otherwise specified by DoT.

Applications must be submitted online through the Saral Sanchar portal, along with required documentation and fees.

IFMC stands for In-Flight and Maritime Connectivity. It enables voice and data services (internet access, SMS, calling) on aircraft and ships using satellite and other communication technologies while in Indian airspace or territorial waters.