FAQs | Department of Telecom eServices Portal
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What's New
  • Due to administrative reasons the acceptance of new applications for GHMC, Telangana is being stopped till the next update
  • Andhra Pradesh (PRRD) is now LIVE on Right of Way since 9th Dec 2025.
  • If the applicant(s) authorised by their units to submit applications under Bharatnet Project are not able to see the Bharatnet option while submitting the application, then they may kindly write to "abpimplementation@gmail.com".
DOT Mitra

Yes, provided the foreign airline has partnered with an IFMC licence holder in India, and the equipment used complies with Indian regulatory norms.

DoT made migration to UL optional for existing standalone license holders at the time of the policy change.

No new standalone licenses or renewals for standalone Audiotex/VMS/UMS will be issued under old rules.

It is a national-level service authorization under the Unified License regime that allows a licensee to provide Audio Conferencing, Audiotex, and Voice Mail services across India on a public telecommunication network.

The service area under this UL authorization is National Level (All India).

Licensees under this authorization pay a licence fee typically at 8% of Adjusted Gross Revenue (AGR), in line with other Unified Licence service authorizations.

The Unified Licence Agreement outlines financial terms such as revenue definitions, AGR exclusions, etc., in detail.

An Indian company registered under the Companies Act. 

Indian Promoters/Investing Companies must comply with the current FDI policy applicable to telecom/licensing.

Yes......Point-to-point conferencing and calling card facilities are generally not permitted under this authorization unless specifically allowed to registered enterprises, subject to conditions.

 

All calls and routing for audio conferencing must originate and terminate within India and must remain within Indian networks to avoid unlawful international bypass.

No. Services such as IVR or audiotex used within an organisation for internal use or public utility services are typically not considered commercial services requiring this authorization unless offered to third parties on a commercial basis.

The Unified License authorization generally has a validity of 20 years (standard for most UL authorizations), subject to terms in the UL agreement and renewals.

A Virtual Network Operator (VNO) is an entity which may provide telecommunication services to consumers by using the network of its parent NSO. VNOs are essentially service delivery operators and are treated as an extension of NSOs

This License shall be valid for a period of 10 years from the effective date of this License. The duration of the License of a VNO shall be fixed as 10 years extendable further for 10 years at a time by the licensor unless revoked earlier.

  1. The Licensee is permitted to provide end-to-end International Private Leased Circuit (IPLC) between India and country of destination for any capacity denomination by obtaining the International bandwidth from International Long Distance Service Providers (ILDOs), licensed under section 4 of the Indian Telegraph Act, 1885.
  2. The Licensee can access the subscribers for provision of IPLC only and not for any other purpose
  3. Licensee is allowed to sell bandwidth on retail basis with, or, without, value addition to end subscriber.
  4. The Licensee shall not sell the bandwidth to other licensee of ‘Resale of IPLC” License

  1. The Licensee may pickup, carry and deliver to NSO(NLDO) for further carriage & termination.
  2. The Licensee may share “passive” infrastructure namely building, tower, dark fiber, duct space, Right of Way owned, established and operated by it under the scope of this Authorization with other Licensees
  3. Further, the Licensee can also access the subscribers directly for provision of national long distance voice service through Calling Cards.
  4. The Licensee can provide Leased Circuit/Virtual Private Network (VPN) Services by using infrastructure of its parent NSO.

A Virtual Network Operator (VNO) is an entity which may provide telecommunication services to consumers by using the network of its parent NSO. VNOs are essentially service delivery operators and are treated as an extension of NSOs

This License shall be valid for a period of 10 years from the effective date of this License. The duration of the License of a VNO shall be fixed as 10 years extendable further for 10 years at a time by the licensor unless revoked earlier.

A Virtual Network Operator (VNO) is an entity which may provide telecommunication services to consumers by using the network of its parent NSO. VNOs are essentially service delivery operators and are treated as an extension of NSOs

  1. The Licensee may share “passive” infrastructure namely building, tower, dark fiber, duct space, Right of Way owned, established and operated by it under the scope of this Authorization with other Licensees
  2. Further, the Licensee may also access the subscribers directly for provision of international long distance voice service only through calling cards

This License shall be valid for a period of 10 years from the effective date of this License. The duration of the License of a VNO shall be fixed as 10 years extendable further for 10 years at a time by the licensor unless revoked earlier.

Applications must be submitted via the SARAL SANCHAR portal: https://saralsanchar.gov.in

International Long Distance (ILD) services licensee has full flexibility to offer all types of bearer services. The Licensee will provide bearer services so that end-to-end tele-services such as voice, data, fax, video, multi-media etc. can be provided by Access Providers to the customers