FAQs | Department of Telecom eServices Portal
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State Admin is the state/UT administrator to define and configure the system variables which will be used across system for the application processing.

Approving Authorities are the government officials who are designated for the application disposal.

All the mandatory documents are defined by the State administration for different types of application types; same are listed on the application forms.

Admin changes needs to be paid as the application fees for the processing of the application and the system calculated infrastructure fees based on the application details.

Yes, using portal applicant can apply for pan India.

Application fees can be pad online only through the portal. Infrastructure fees can be paid online through the portal or the offline challan can also be uploaded by the applicant.

Application infrastructure fees needs to be paid for receiving the e-signed copy of the approval letter.

The application is rejected without mentioning the reason by the authorities. No further action is required.

No, application fees are payable only once. There will not be any fees at the time re-submission of application

If the application is reverted by the authority then the applicant needs to provide the missing/requested information and re-submit the application.

After login user can see the status on the Applicant dashboard either using the search option or in the respective status tabs.

User can request for \'Ground Based Tower\', \'Roof Top Tower/Poles\' and \'Optical Fiber Cable\' permission.

Click on the \'New Request\' menu option in the navigation pane for creating the new request.

Yes, using registered mobile and using OTP applicant can login to the application

Click on the forgot Password link on the Login page and you will receive the OTP on the registered email and phone number

No, applicants have to register themselves only for the first time. Later, they can login using your registered mobile number or email id.

New Applicant Registration” is the link for new registration. Fill up the basic form and you will get the activation link on your registered email id.

All important documents, including regulatory guidelines, circulars, and user manuals, are available in the Resources section of the portal.

The Unified Telecom eServices Portal is a single digital platform that consolidates multiple telecom-related services, such as license issuance, fee payments, right of way permissions, equipment testing, and more, into one seamless interface for applicants and department users.

The portal integrates services from multiple existing platforms, including the following: