FAQs | Department of Telecom eServices Portal
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Special characters allowed in address field are @-/,.()*?! . The current length of address field is 100 characters. If the address of OEMs/AIRs is more than 100 characters, kindly use abbreviations in the address like Av. For Avenue, Rd. for Road etc.

In case of AIR registration where same AIR has been authorized by different Foreign OEMs for taking MTCTE certificate for their products, different MoU between the respective AIR/ authorization letters and foreign OEMs should be provided. Separate MTCTE accounts for foreign OEM needs to be registered by AIR.

Multiple simultaneous login on same account is not allowed.

In India, legally we can have 3 kinds of business establishments and registration documents required for case are: 

1. Proprietorship (Single owner) : Establishment License wherein the address, business description , and activity is specified 

2. Partnership ( Multiple owners) : Partnership deed duly notarized can be provided 

3. Limited Company (private or public - Incorporated by the ROC as an independent entity):Certificate of Incorporation issued by ROC can be provided.

Certification Fee for all family certification is Group D.

This field also contains text box in addition to drop down list wherein you can write the name of ILAC lab with city and country of its location. In such cases, copy of accreditation letter of ILAC Lab along with its scope shall be uploaded along with test reports.

Applicant can make the payment of fee through online or offline payment mode. Detailed procedure is mentioned in MTCTE Applicant ser instructions.

The MTCTE portal account can be created by: 1. Indian Original Equipment Manufacturers: Indian companies or firm manufacturing Telecommunication products in India. The documents required for registration are: a. Registration certificate: The acceptable document is either the Certificate of Incorporation issued by the Registrar of companies in case of a company or Partnership Deed in case of a firm or Establishment License wherein the address, business description, and activity is specified in case of a single owner proprietorship. b. Authorization Letter: A letter of authorization given by the OEM company/firm to authorize a person to carry out MTCTE related work on its behalf. 2. Indian Authorized Indian Representative: Companies or firms in India importing telecommunication Equipments of a foreign OEM. The documents required for registration are: a. Registration certificate: Same as OEM b. Authorization Letter: A letter of authorization given by the AIR company/firm to authorize a person to carry out MTCTE related work on its behalf. c. Affidavit in prescribed format or MOU between AIR & foreign OEM shall contain the prescribed clauses. d. AIR Authorization Letter: The authorization letter issued by Foreign OEM to AIR clearly authorizing the AIR to carry MTCTE related work in India on its behalf with validity, if any shall explicitly be mentioned.

The formats for authorizations letters (AIR Authorization letter and authorization letter) are attached with MTCTE Applicant User instructions document uploaded at https://mtcte.tec.gov.in/downloads. The specimen of affidavit and MoU clauses are also available at http://www.tec.gov.in/documents-required-for-creation-of-profile-in-mtcte-portal/.

Name of the executive authorized by the company (mentioned in Authorization letter) shall be entered against applicant's Name field at Edit profile page of MTCTE portal. While his/her designation in company shall be mentioned in Designation field.

The company name when creating a fresh application will come blank if the profile that the AIR/OEM has updated has not been approved by the MTCTE admin validator yet. Please Wait till the approval. The AIR are suggested to wait for approval after submitting the AIR self-company details. Then only, they should submit the foreign OEM details. If the company name is coming blank, please check for the edit profile, either the profile would have been rejected or it may have not been approved yet.

It may be the case that your OEM/AIR account would have been rejected on account of improper documents submitted during approval. Please create a new login with same credentials.

The affidavit should be duly notarized. The clauses that should be present in MoU and affidavit specimen copy are attached with MTCTE Applicant user instructions under downloads at https://www.mtcte.gov.in.

A company registered under Companies Act 2013 can apply for ISP license.

Post submission of the application along with supporting documents, the complete application is scrutinized and after approval, the Letter of Intent (LoI) is issued to the applicant. The LoI contains various details like service area authorization, details of Entry fee (non-refundable), Performance Bank Guarantee (PBG) and Financial Bank Guarantee (FBG) to be paid, previous authorisations, if any and effective date of license agreement, among others.

While filling out the application form for obtaining ISP Authorization, following documents to be kept handy and key things to remember include the following:

S.N.

Document Required

Details

Remarks

  1.  

Application form (to be filled online)

  1. All paras of Application form to be filled.

  2. Name of the service area to be filled as per Guidelines.

  3. Details of existing license, if any, to be provided.

  4. Details of Promoters/ Partners/shareholder in the company etc. to be provided.

  5. Processing fee to be submitted preferably through Bharatkosh (non-refundable)

The name of authorised signatory mentioned as at s.no. 4 of the application should match with the digital signature done on the application form.

  1.  

Copy of Certificate of Incorporation (CoI) along with Articles of Association (AOA) and Memorandum of Association (MOA)

  1. Certificate of Incorporation along with complete copy (all pages) of AoA and MoA to be submitted. Each and every page to be certified by Company secretary/ Statutory Auditor and countersigned by Authorized Signatory of the company.

     

  2. Provision of Internet service should exist in main object clause of MoA

 

Registered office Address in the application form should be same as mentioned in Certificate of Incorporation.

If Registered office has been changed, then a certified copy of Form INC-22 / Form 18 with GAR & Challan copy (to be certified from Company Secretary/ Statutory Auditor) is to be submitted.

  1.  

Board resolution regarding appointment of statutory auditor/company secretary along with specimen signature of CA/CS.

  1. Board resolution on company letter head is to be submitted for appointment of statutory auditor/company secretary along with specimen signature of CA/CS. To be signed by authorised signatory.

The Board resolution should be post the date of Certificate of Incorporation. 

The Board resolution should clearly specify the duration of appointment of CA/CS i.e. the CA/CS should be authorised to issue certificates on behalf of the company on the date of issue of aforesaid certificates.

  1.  

Original Power of Attorney by resolution of board of Directors that the person signing the application is authorized signatory on stamp paper

  1. The Power of Attorney in favour of authorized signatory on a non-judicial stamp paper of Rs.100/-. To be given through Board Resolution. To be signed by a person other than in whose favour it is being given. It should bear the seal of the company. It should be notarized. It should have specimen signature of Authorized signatory.

     

  2. A separate Board Resolution on company letterhead duly signed by board of Directors is also to be submitted.

The name given in PoA should be same as mentioned at S.no. 4 of the application.

  1.  

Certificates to be issued by CA/CS (as appointed by Board Resolution)

  1. Promoters Details 

  2. Equity Details

  3. Foreign Equity Details

The certificates must have a valid UDIN.

  1.  

Foreign Equity Details

  1. In case of foreign equity, details of promoters/ investors at all levels tracking back up to the Ultimate Beneficiary Ownership along with place of incorporation, citizenship & percentage of ownership/sharing at all levels.

     

  2. A self-declaration in the form of undertaking that the applicant is complaint with Press note 3 dated 17.04.20 and will intimate in case there is a change to the said undertaking in terms of Para 3.1.1(b) Press note 3 dated 17.04.20.

A block diagram of shareholding pattern may also be provided for ready reference.

The certificates to be issued by authorised signatory and countersigned by CA/CS.

The updated version of UL/UL(VNO) license agreement is available on DoT Website. It can also be found at below mentioned links:

UL - https://dot.gov.in/circulars/license-agreement-unified-license-vno

VNO - https://dot.gov.in/circulars/license-agreement-unified-license

The License/Authorization for Internet Service (Unified License (UL) and UL-Virtual Network Operator (VNO)) are granted for three different Categories namely Category ‘A’, Category ‘B’ and Category ‘C’. The Service Area for Category ‘A’ authorization shall be the National Area. The Service Area for Category ‘B’ authorization shall be the Telecom Circle/Metro area as defined in Annexure-V of UL Agreement and Annexure-IV of UL-VNO Agreement. The Service Area for Category ‘C’ authorization shall be the Secondary Switching Area (SSA) as defined in Annexure-VII of UL Agreement and Annexure-VI of UL-VNO Agreement. 

ISP Category A License is meant for ISPs that want to provide internet service all over the country. ISP Category B License is meant for ISPs that want to provide internet services in one of 22 licensed service area (LSAs) in more than 4 secondary switching areas (SSAs). Whereas ISP Category C License is meant for ISPs that seek to provide internet service in any Secondary Switching Area (SSA).

The Applicant companies desirous of getting the ISP Authorization under Unified License/UL-VNO may submit the application on portal i.e. https://saralsanchar.gov.in. The Applicant companies are required to do a one-time registration on the portal.