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What's New
- NEW Applications for Captive Telecommunication Services Authorisations of licenses as per new Telecommunication rules 2026 have been enabled.
- NEW Applications for Miscellaneous Telecommunication Services Communication Authorisations and Migration of licenses as per new Telecommunication rules 2026 have been enabled.
- NEW Applications for new NSO, VNO authorisations and Migration of licenses as per new notified rules 2026 have been enabled.
- NEW 2-factor login will come in Saral Sanchar from 1st August
- NEW Saral Sanchar Portal has been integrated with the Entity Locker. Unified Licenses (UL), UL-VNO, Network and Satellite Licenses can now be directly accessed and downloaded through the Entity Locker.
Saral Sanchar Portal has been integrated with the Entity Locker. Unified Licenses (UL), UL-VNO, Network and Satellite Licenses can now be directly accessed and downloaded through the Entity Locker.
Using “Enquiry Status -> Pending Request” and “Enquiry Status -> Acknowledged Request” Option.
Using “Enquiry Status -> Pending Request
Using “Enquiry Status -> Acknowledged Request” Option.
Central Level users will be created by BISAG-N/NBM/DoT and Central level will inturn create State level users and State in turn create District level users.
A unique enquiry ID will be created for each request.
For now, No
The following apps are used : In US: ‘Dial 811’ WebPortal / Call Centre run by Private Company free for bilateral coordination and with fees with agency support. In UK: ‘Plan to Dig’ WebPortal / Call Centre run by Private Company free for bilateral coordination and with fees with agency support. In Australia: ‘Before you dig Australia’ WebPortal / Call Centre Help Desk free for bilateral coordination and with fees with agency support.
Asset owner will get In app notification/SMS notifications on registered mobile number and email.
Diggers/Digging Agency, Underground utility owners and Asset Owners
CBuD android Mobile app can be downloaded from google play store or can be viewed directly on web browser by visiting
You can register by entering Name, Mobile Number and Email ID under “Signup/Register '' option and create your account.
No, only one time registration is required. You can add new enquiries as and when you have to enquire before start of digging.
You can change your password by selecting the “Forget Password” option. You will receive an OTP for login and changing the password.
Password can not be recovered. It needs to be changed in case it is lost, you can generate new password by following steps mentioned in (How can I change my password for login?)
Yes, mobile will be the username for login.
First, digging agency has to sign up/register and then new request has to be created under the “New request” option
Digging agencies can create two types of requests: Emergency and Normal.
Digging agencies can contact the asset owner using the contact number or “Call to Call” option.
It can be seen under the “Enquiry Status” option.
CBuD helps only in sharing contact details of asset owners. Further coordination will be the responsibility of the digging agency /digger and the asset owners