Single Sign-On (SSO) through Jan Parichay allows users to access all integrated services with a single set of login credentials, eliminating the need for multiple accounts and improving ease of use.

The portal is designed for telecom service providers, infrastructure providers, equipment manufacturers, internet service providers (ISPs), government agencies, and other telecom stakeholders. Citizen can also avail various services through the links provided on portal, no user registration is needed.

Users can register on Jan Parichay by visiting the portal’s homepage and selecting the "New User Registration" option, following the guided steps to complete the process. Once Signed up, user can login on Telecom eServices Portal and  can apply for any license, right of way permission etc. However, user would be required once to create a detailed profile as per the needs of the applied service.   

Yes, data from integrated portals will be migrated gradually, ensuring continuity of services. Users will be able to access their previous applications, approvals, and transactions. Till the existing portals are fully migrated, users will be taken to the respective portals to avail the services. 

Applicants can navigate to the navigation menu Apply/View Status option and select License/Authorization/Approvals Issuance section or Right of Way permission section, fill out the required details, upload necessary documents, and submit the application online.

The portal provides real-time dashboards and reports related to application processing, payments, approvals, pending cases, and other telecom regulatory metrics.

Users can log in and check the Apply/View Status section, which provides real-time updates on approvals, payments, rejections, or pending actions.

Users will receive updates via SMS, Email, and In-Portal Notifications about application progress, approvals, payment dues, and other important alerts.

Yes, multiple authorized users from the same company can have separate logins with specific access permissions.

The portal complies with government cybersecurity standards and features encrypted logins, role-based access, and regular security audits to protect sensitive data.

By integrating multiple services into a single platform, the portal reduces redundancy, enhances data accessibility, streamlines workflows, and speeds up application processing.

Those requests in which the digging agency wants to perform digging within 24 Hours.

24 Hours

Those requests in which the digging agency want to perform digging after 7 days.

It is mandatory for Diggers to submit requests at least 7 days before the proposed date of start of digging .

Type of request, State, District, Tehsil, Pincode, Address, Agency name, Purpose of digging, Dig site mapping and details whether permission taken from land owner or not.

Agency whose underground utility/assent are available at a digging location.

Help desk no. 0755 2525801 / Email: - support@cbud.gov.in

If the emergency request not acknowledged within 24 Hours by asset owner, it will automatically acknowledged after 24 Hours. If the normal request not acknowledged within 7 days by the asset owner, it will automatically be acknowledged after 7 days.

It will provided in acknowledged email which will be sent on registered email of digger and also under “Enquiry Status -> Pending Request” Option.